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Angie Li

Tennessee’s First Design Apprenticeship

Develop the first design apprenticeship recognized by the TN Department of Labor.     

An illustrative sketch of a flower

The problem

We formalized a path for candidates transition careers into product design, while protecting the business investment in developing that talent.

Program goals

The second paragraph of an article is sometimes called the “nut graph,” which is short for “nutshell paragraph.” That’s because this is usually where the article gets to the heart of the matter—the main point. After the first section, the reader is ready to hear what’s truly at stake in this piece of writing. They’re invested. They’re paying attention. If your piece is long enough to have long, multi-paragraph sections, then you’ll want to use this strategy throughout to make sure you’re holding reader attention in a consistent way.

Success metrics

The second paragraph of an article is sometimes called the “nut graph,” which is short for “nutshell paragraph.” That’s because this is usually where the article gets to the heart of the matter—the main point. After the first section, the reader is ready to hear what’s truly at stake in this piece of writing. They’re invested. They’re paying attention. If your piece is long enough to have long, multi-paragraph sections, then you’ll want to use this strategy throughout to make sure you’re holding reader attention in a consistent way.

My role

I was the Product Design program lead. I partnered closely product leadership and the enterprise talent team to construct the training, interview process, and performance check-ins.

Arriving at the proposed solution

We needed to make sure that education, support systems, and pay structures were defined. We partnered with Design Lab with their network of mentors and history developing UX curriculum. This program is recognized by the TN Department of Labor as an official, registered apprenticeship.

 

  • Develop and calibrate with Product leadership on the core competencies
  • Identify an education partner and agree on a curriculum
  • Create a hiring plan with pay bands, relocation, and performance plans
  • 12-month training from nationally recognized Design Lab UX Certification
  • Upon successful completion of the program, apprentices gained competencies necessary to start a career as an Associate Product Designer at Asurion.  

My design philosophy

I’m an experienced lecturer and passionate educator. I have taught UX training courses with Nielsen Norman Group from cities across the U.S. and U.K. I specialize in information architecture and web usability. I currently lead UX research and design at Group 1001.

Logomark

Angie Li

Tennessee’s First Design Apprenticeship

Develop the first design apprenticeship recognized by the TN Department of Labor.     

An illustrative sketch of a flower

The problem

We formalized a path for candidates transition careers into product design, while protecting the business investment in developing that talent.

Program goals

The second paragraph of an article is sometimes called the “nut graph,” which is short for “nutshell paragraph.” That’s because this is usually where the article gets to the heart of the matter—the main point. After the first section, the reader is ready to hear what’s truly at stake in this piece of writing. They’re invested. They’re paying attention. If your piece is long enough to have long, multi-paragraph sections, then you’ll want to use this strategy throughout to make sure you’re holding reader attention in a consistent way.

Success metrics

The second paragraph of an article is sometimes called the “nut graph,” which is short for “nutshell paragraph.” That’s because this is usually where the article gets to the heart of the matter—the main point. After the first section, the reader is ready to hear what’s truly at stake in this piece of writing. They’re invested. They’re paying attention. If your piece is long enough to have long, multi-paragraph sections, then you’ll want to use this strategy throughout to make sure you’re holding reader attention in a consistent way.

My role

I was the Product Design program lead. I partnered closely product leadership and the enterprise talent team to construct the training, interview process, and performance check-ins.

Arriving at the proposed solution

We needed to make sure that education, support systems, and pay structures were defined. We partnered with Design Lab with their network of mentors and history developing UX curriculum. This program is recognized by the TN Department of Labor as an official, registered apprenticeship.

 

  • Develop and calibrate with Product leadership on the core competencies
  • Identify an education partner and agree on a curriculum
  • Create a hiring plan with pay bands, relocation, and performance plans
  • 12-month training from nationally recognized Design Lab UX Certification
  • Upon successful completion of the program, apprentices gained competencies necessary to start a career as an Associate Product Designer at Asurion.  

My design philosophy

I’m an experienced lecturer and passionate educator. I have taught UX training courses with Nielsen Norman Group from cities across the U.S. and U.K. I specialize in information architecture and web usability. I currently lead UX research and design at Group 1001.

Logomark

Angie Li

Tennessee’s First Design Apprenticeship

Develop the first design apprenticeship recognized by the TN Department of Labor.     

An illustrative sketch of a flower

The problem

We formalized a path for candidates transition careers into product design, while protecting the business investment in developing that talent.

Program goals

This program facilitated apprentices in making impactful contributions to the organization through high-impact project work, presentations, and networking. We selected apprentices who are self-motivated, curious, eager to learn, and passionate about design.

Success metrics

  • Manager performance reviews
  • Progress against design competencies (ie. visual design and research)
  • Time in role

My role

I was the Product Design program lead. I partnered closely product leadership and the enterprise talent team to construct the training, interview process, and performance check-ins.

Arriving at the proposed solution

We needed to make sure that education, support systems, and pay structures were defined. We partnered with Design Lab with their network of mentors and history developing UX curriculum. This program is recognized by the TN Department of Labor as an official, registered apprenticeship.

 

  • Develop and calibrate with Product leadership on the core competencies
  • Identify an education partner and agree on a curriculum
  • Create a hiring plan with pay bands, relocation, and performance plans
  • 12-month training from nationally recognized Design Lab UX Certification
  • Upon successful completion of the program, apprentices gained competencies necessary to start a career as an Associate Product Designer at Asurion.